Privacy Policy

01.Introduction

Classic Landscapes Canada ("we", "us", "our", "Classic Landscapes") respects your privacy and is committed to protecting the personal information you provide to us through our website classiclandscape.ca ("Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. This policy applies to all visitors and users of our Site.

We are based in Winnipeg, Manitoba, Canada and offer professional landscaping design and installation services in Winnipeg and the surrounding area.

By using our Site or submitting your information, you agree to the terms of this Privacy Policy.

02.Personal Information We Collect

We collect personal information you voluntarily provide when you:

• Fill out our contact form
• Request a quote or consultation
• Sign up for newsletters or communications
• Communicate with us by email, phone, or SMS

The personal information we collect may include:

• Name
• Email address
• Phone number
• Message or request details
• Any other information you choose to provide

We may also collect automatically collected information such as:

• IP address
• Browser type
• Pages visited and time spent on the Site

This information is used for analytics and improving the Site experience.

03.Why We Collect Your Information

We collect and use your personal information for the following purposes:

To Provide Services

• Respond to your inquiries
• Schedule consultations or appointments
• Provide quotes and service information

To Communicate with You

• Send confirmation emails or SMS messages
• Follow up about inquiries and services
• Send newsletters, offers, updates (only with your consent)

To Improve Our Website

• Track how users interact with the Site
• Diagnose technical issues
• Understand performance to improve user experience

04.Legal Basis for Processing

Under Canadian privacy law (the Personal Information Protection and Electronic Documents Act – PIPEDA), we collect and use your personal information only with your consent and for purposes that are reasonably required. We limit our collection to what is necessary for the stated purpose.

Email addresses and phone numbers are considered personal information. When you provide them via our contact form, you consent to us sending you emails and SMS messages regarding your inquiry. If you subscribe to marketing communications, you are required to opt in.

05.How We Share Your Information

We do not sell or trade your personal information to third parties for marketing purposes.

We may share your data:

• With service providers who help us operate the Site and send communications (e.g., newsletter services, SMS providers)
• If required by law or legal process

These service providers are contractually obligated to protect your information and use it only to provide services for us.

06.Consent to Email & SMS

By submitting your contact information, you consent to receive email and SMS messages from Classic Landscapes related to your inquiry.

For promotional or marketing messages (e.g., newsletters, offers), we will only send them if you opt in with clear consent. You may withdraw that consent at any time by following unsubscribe instructions in the message.

07.Cookies and Tracking

Like most websites, we use cookies and similar technologies to collect non-personal information to improve site performance and analytics.

If you do not want cookies to be collected, you can adjust your browser settings, but doing so may affect how the Site functions for you.

08.Data Security

We use commercially reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of internet transmission or electronic storage is 100% secure, so we can't guarantee absolute protection.

09.Retention of Personal Information

We retain your personal information only as long as necessary to fulfil the purpose for which it was collected, including to respond to your inquiries and maintain records for legal or business purposes. Once the information is no longer needed, we securely delete or anonymize it.

10.Your Privacy Rights

Under Canadian law, you have the right to:

• Access personal information we hold about you
• Ask for correction of inaccurate or incomplete information
• Withdraw consent to future communications

To exercise these rights, contact us.

11.Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last updated" date at the top will show when the changes were made.

12.Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: